a.Check if the power cable is connected correctly, see if it is firmly inserted into the power outlet and check if the power cable is not connected loosely to the power adapter. b.Your power cord might be faulty, check and see if there’s any naked wire on part of the cable, replace once found.
2.Why is my Bluetooth not connecting?
a.Make sure your device is not more than 30 feet away from your Echo Dot device, there might be interference if device is too far from Echo Dot device. b.Check to see if your device is connected to your Bluetooth by saying Alexa pair, select Amazon Echo Dot from your settings to connect c.The Bluetooth on your device might not be turned on, try to turn it on and re-pair d.If the issue persist, motherboard might be faulty, try to replace the motherboard
3.Why is Echo Dot activating without my command?
a.If you have got lots of wake command registered, Alexa might start responding to outside noise, this might cause lots of confusion and lead Alexa acting without command b.Have you tried resetting? Do these by holding the microphone button until the light turn’s orange and blue, then it will turn on and then off again and show an orange light which makes you to restart your echo dot setup c.Try relocating your device to a more quiet place to avoid too much outside noise
4.Why is my Wi-Fi not connected to my Echo Dot device?
a.Make sure your Wi-Fi password is not complicated; simplify your password enough to avoid issues when entering your password. Some device are password sensitive b.Your Echo Dot device might be out of range of your router. Try removing other interference such as computer, printer, microwaves etc. which may the cause of your device not connecting to your router c.Have you checked if your router is faulty? You can try turning off and turning on after some minutes. Try reconnecting to your router, by then lot of devices would have been disconnected from the Wi-Fi d.Your Wi-Fi module may be broken due to faulty motherboard. Try replacing the motherboard
5.Alexa does not understands my commands
a.Make sure you remove all interference, make sure your device is about 8 inches away from walls and other device b.Your command might be too complex, make use of simple commands in simple terms c.Your words might not be clear enough, speak at reasonable volume and try reducing or avoiding background noise I hope all these suggestions relief you of any trouble you facing currently with your device.